Kakao Mobility and the National Chauffeur Workers’ Union have finally reached an agreement on the provisional collective bargaining agreement proposed to ‘improve the chauffeur environment and safety.’ In addition, they said they discussed support measures for designated drivers in relation to the service failure caused by the recent fire at the Pangyo SK data center.
First, Kakao Mobility and the National Chauffeur Workers’ Union held a ‘Kakao Mobility and A collective agreement signing ceremony was held between national designated driver labor unions.
The passing of this agreement and signing ceremony is even more meaningful as it not only reached an agreement with the driver’s union for the first time among related platform companies, but also ended in a dispute-free settlement with the provisional agreement reached on the 6th passing with the approval of 84.89% of union members.
The two sides declared that they would continue to work together to come up with measures to improve the designated driving environment, such as ▲phasing out professional services, ▲establishing a grievance handling committee, ▲appointing designated driving industry safety guards, and ▲improving late-night movement rights for designated drivers, and detailing each detailed item. It was finally agreed that the plan would be discussed through a regular quarterly negotiation process.
In addition, we discussed the direction of support for designated drivers who experienced inconvenience due to the service failure that occurred on the 15th. The National Chauffeur Workers’ Union and Kakao Mobility developed a support plan based on mutual understanding and consensus that drivers have a wide range of choices as there are various phone call programs and calling apps within the industry, and that platform participation is not uniform due to the nature of the chauffeur industry, making it difficult to estimate specific damages. It was decided to prepare.
Accordingly, both parties agreed that it was more realistic to provide support and benefits for future operations rather than compensation for expected profits during the time of disability. Kakao Mobility plans to discuss details such as the target audience, implementation period, and specific support scale with the representative labor union, and announce and implement the confirmed issues sequentially.
Kim Joo-hwan, chairman of the National Driver Service Workers’ Union, said, “The first collective bargaining agreement in the related platform industry was finally concluded without any dispute. “This agreement is significant in that it lays the foundation for promoting industrial safety and rights of platform workers as well as designated drivers in Korea.” He added, “We will do our best to discuss how to provide operational support measures that are effective for substitute drivers who have experienced inconvenience due to service failures.”
Ahn Gyu-jin, vice president of Kakao Mobility’s business operations, said, “Now that the final agreement has been successfully concluded, we will listen to the voices of the industry and faithfully discuss how to materialize detailed items to follow.”
In addition, “As it is most important for service failure support measures to carefully reflect the on-site situation, we plan to closely discuss with the labor union, and as this could become the first standard case of indirect compensation in the Internet information and communication industry, we will do our best to produce the best results.” “I will try my best,” he said.
Meanwhile, as part of emergency measures on the 20th, Kakao Mobility preemptively paid points equivalent to 3 times the usage fee during the disability period to drivers using pro services, and ‘Kakao T damage case registration’ to understand the detailed on-site situation. operates a center.
Source: Pangyo Techno Valley Official Newsroom
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