Triplet Co., Ltd. (CEO Shin Dong-hwa) participated in the ‘4 World IT Show (WIS 19)’ held at COEX in Seoul from Wednesday, April 21th to Friday, April 2023st.
Triplet provides the Deep Lounge (hereinafter referred to as DeepLounge) solution for offline stores. We present the direction of next-generation offline stores with a variety of unmanned stores and hyper-personalized AI solutions based on AI video and big data analysis technology.
DeepLounge was introduced as an AI retail platform for offline stores that can provide valuable insights to both store owners and users. By utilizing vision recognition technology and big data analysis technology through AI cameras, data generated in offline stores is meticulously collected. DeepLounge offers three solutions, including a ‘1:1 hyper-personalized recommendation AI’ solution and an ‘unmanned store AI’ solution, based on the ‘store analysis AI’ solution that analyzes store visitors’ gender, age, movement path, stay time at each shelf, and behavior. This is included. Through this, both store owners and store users can find new and useful experiences and insights to create innovative offline stores, the company said.
Store owners can utilize the data collected through ‘store analysis AI’ in various aspects such as store operation, customer management, and operation strategy. By realizing an unmanned store, the efficiency of manpower can be maximized and store operation costs can be reduced. It is known that Through the AI hyper-personalized recommendation service based on collected data, store users can receive recommended products based on their tastes and information without feeling burdened and achieve high satisfaction during the purchase process.
A Triplett official said, “Unlike e-commerce, offline stores are leaking data generated during customers’ purchase journey without protection. “If offline stores also collect data and operate stores based on big data, a digital transformation that is much more efficient and has strengths in terms of space, manpower, and cost will be possible,” he said. “As the ‘unmanned’ trend in offline stores spreads, “We focused on developing a solution that can simultaneously implement dataization and unmanned operation in offline stores,” he explained.
As the value of customer ‘experience’ that can only be experienced in offline stores is also being emphasized, Triplet has also developed a data-driven hyper-personalized recommendation service.
An official said, “We plan to expand direct stores, focusing on wine stores, by upgrading AI unmanned solutions and personalization solutions. Furthermore, we plan to develop an integrated computer platform in collaboration with POS companies to make inventory management and computer processing more convenient in retail stores,” he said. “In addition, we will sell our personalized recommendation solution and store analysis solution to the Japanese fashion industry. “We will seek to expand overseas,” he said.
Meanwhile, the ‘World IT Show’, a one-stop platform for digital transformation, is a representative exhibition leading the next-generation high-tech industry. The 2023 World IT Show, with the slogan ‘Changing our life, K-Digital’, will feature ▲AI platform, Internet of Things (IoT), cloud, and ICT convergence services ▲Smart home, office, and home appliances. and smart healthcare ▲Intelligent mobility and robots such as autonomous driving, UAM, drones, etc. ▲Digital Twin & Metaverse (XR technology) ▲Cloud and software ▲Security software & Blockchain (NFT) ▲The latest technologies and products in the field of quantum information science Exhibited and introduced. In addition, the ‘WIS 2023 Innovation Award’ and the ‘2023 Korea ImpaCT-ech Grand Prize’ were awarded to the technologies and products that attracted the most attention among participating companies.