Genusoft introduces deep learning conversation engine solution at the 2023 World IT Show… “Resolving grievances in all sectors of society”

Genusoft (CEO Kim Dong-il) announced that it will participate in the ‘4 World IT Show (WIS 19)’ to be held at COEX in Seoul from Wednesday, April 21 to Friday, April 2023.
Genusoft, where 83% of all employees are technical workers, is a company that provides solutions, services, consulting, construction, and operation business in various industries, including the corporate and public sectors, based on AI, Big Data, and Cloud technologies.
Currently, we are building additional service systems for various systems using artificial intelligence, voice recognition, signal processing, media processing, and GIS-based technologies, and are developing data analysis and AICC packaging used in B2B AICC and CCAS business in the contact center industry. Is in progress.
We participated in this WIS 2023 in order to resolve pain points in each sector of society and discover opportunities for creating added value based on the refining and processing know-how accumulated so far and the experience applied to various fields, and MDAS (Multi modal Analysis System) ) We plan to introduce related solutions.

The ‘Egg Quality Reader’ introduced by Genusoft at this exhibition can determine whether eggs are cracked or damaged through vision reading without damaging the product. Through this, labor costs and quality failure costs can be reduced by automating the inspection of good products.
In the case of the ‘noise meter’, it can measure the level of noise in the living environment while classifying the target in real time, so it is possible to advance the processing of civil complaints without infringing on privacy.
In addition, ‘Smart Assistant’ can classify the intention of conversation, manage consultation channels, and provide customer service. Since it has the function of providing KMS recommendations and consultation history, it can be used anywhere where there is contact with customers, including consultation centers. .
Meanwhile, the ‘World IT Show’, a one-stop platform for digital transformation, is a representative exhibition leading the next-generation high-tech industry. The 2023 World IT Show, with the slogan ‘Changing our life, K-Digital’, will feature △AI, IoT & ICT convergence services △Digital Twin & Metaverse △Smart Living and Healthcare △Robotics The latest technologies and products in the fields of △future mobility such as autonomous driving and UAM, and △blockchain & security will be displayed and introduced. In addition, the ‘WIS 2023 Innovation Award’ and the ‘2023 Korea ImpaCT-ech Grand Prize’ will be awarded to the technologies and products that attract the most attention among participating companies.