AhnLab announced on the 13th that it will strengthen its partner program for shared growth, including capacity building training and working-level communication meetings for partner companies.
To strengthen partner capabilities this year, AhnLab introduced new training programs such as ▲’AhnLab Partner Boot Camp’, a practical training focused on technical support, and ▲’on-demand sales product training’ for sales personnel.
In May of this year, the ‘AhnLab Partner Boot Camp’ was newly held to strengthen technical support practical capabilities for certified partner engineers and △ introduce products and basic theories △ practice product construction and operation and analyze possible issues that may arise. △Practice training and mentoring were provided, focusing on curriculum such as on-site training at customer companies.
In addition, we have added a new ‘on-demand sales product training’ that provides video training on the company’s major products so that partner company sales/marketing managers can find and learn the necessary information.
Existing partner programs are also actively underway. AhnLab conducted ‘technical support staff training’ for EP and NW solution technical support staff more than 30 times online and offline during the first half of this year. In the second half of the year, AhnLab plans to provide a variety of technical support training programs, including product log analysis required for technical support work, on-site visits to customer companies, and level-specific training.
In addition, ‘AhnLab Step Up Day’ was held three times in the first half of this year for sales/marketing managers of partner companies and provided essential business information such as product roadmap, cloud business, and sales scenarios.
In addition, AhnLab is implementing various programs to actively communicate with partners. In the first half of this year, AhnLab introduced a new ‘working-level communication meeting’ for technical support staff of partner companies.
‘AhnLab Partner Day 2022’, a partner event for certified partners, was held in January and AhnLab’s business strategy, partner policies and programs were shared. In July, we will hold ‘AhnLab Base Up Day 2022’ and continue to hold events for networking and information exchange with partners, including introducing partner programs and cloud and integrated offering strategies to certified partner companies. there is.
In the second half of this year, we plan to provide various communication opportunities with partners to listen to voices from the field, derive improvements based on customer support difficulties, VoC (Voice of Customer), and requests, and reflect them in solutions and technical support.
Yoo Myung-ho, head of AhnLab’s Partner Business Division, said, “AhnLab is focusing on providing sincere programs to strengthen partner capabilities with the belief that ‘the growth of partners is the growth of AhnLab.’” He added, “We will collaborate so that AhnLab and partners can grow together in the second half of the year as well.” “We plan to refine the model and continue various programs.”
Source: Pangyo Techno Valley Official Newsroom
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