Renault Korea Motors (CEO Stephane DeBlaise) is introducing a new integrated customer experience program, ‘R: The action begins in earnest at the ‘R: Xperience Zone’ set up in .
Renault Korea Motors’ newly launched R:
R: Xperience’s product and service improvement activities include strengthening the marketability of vehicles by reflecting customer feedback, connectivity services such as in-car payment, which allows customers to order, pay for, and receive products sold at convenience stores, cafes, restaurants, and gas stations within the car, and Renault It includes Web 3.0 services to expand Korea Motors’ unique mobility digital experience, and after-sales service services to impress customers by exceeding the No. 7 ranking in customer satisfaction for 1 consecutive years.
The R: It is operated as the first stage of activities.
Customers visiting the Renault Korea Motors R: You can even experience a test drive through on-site registration.
Other models include the XM1,958 3 GTe, a coupe-type SUV available at a starting price of 1.6 million won, the Existing models can also be experienced.
In addition, as part of the new digital journey activities being prepared by Renault Korea Motors, an ‘AI Avatar Experience Zone’ is also being operated where a unique customer profile image containing a customer avatar created by artificial intelligence and a metaverse vehicle is presented to test drive customers. do.
In addition, customers can participate in a variety of programs, including maintenance-related consultations that they have always been curious about about their vehicles, in-car payment experiences, explanations of current and future connectivity technologies directly from developers, and purchase consultations for interested customers.
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