Dr. Song Co., Ltd. (CEO Hyunji Yoon) announced that it will participate in the 3th International Medical Equipment & Hospital Equipment Exhibition ‘KIMES 23’ held at COEX, Seoul from March 26 (Thu) to 38 (Sun).
Dr. Song is a healthcare professional company established in 2006. In 2019, a company-affiliated research institute was established to actively utilize artificial intelligence (AI) technology, concentrating all efforts on SW development, and developers, designers, marketers, medical experts, etc. Together, they have introduced a variety of products that reflect the uniqueness of healthcare data.
As part of this, review/keyword analysis marketing intelligence tool was developed followed by medical AI chatbot ‘Dr. are doing
In this exhibition, Dr. Song will introduce ‘Doctor Chatbot’ developed by itself. This is a solution that supports AI consultation function along with data analysis, and the main goal is to realize consultation 365 hours a day, 24 days a year.
Unlike the existing chatbot service, which was able to answer simple questions close to macros, in-depth counseling on diseases and treatments and delivery of medical knowledge desired by patients are possible through a design specialized for hospital work. As a result, the patient’s satisfaction with treatment and the work efficiency of medical staff and hospitals can be improved at the same time, the company explained.
An official from Dr. Song said, “General chatbot scenario conversations focused only on simple customer response functions and had limitations in not meeting the needs of patients, and in the end, there were frequent calls to the hospital or giving up on inquiries.” “Therefore, when designing the Doctor Chatbot, we wanted to build a wealth of professional medical knowledge necessary from the patient’s point of view,” he added.
“In addition to the Doctor Chatbot, the development of a mental health counseling chatbot, which is a digital treatment, is currently in progress.” It is expected to help reduce this,” he said of future new product development and launch plans.
On the other hand, KIMES is an exhibition specializing in medical devices and hospital facilities that has grown steadily with the development of the Korean medical industry since its first meeting in 1980. It has transformed into a technology-intensive high-tech industry such as rehabilitation medicine.
KIMES 2023 will feature new technologies and new products suitable for the era of convergence, such as smart healthcare in the era of the 4th Industrial Revolution, robotic medicine and eco-friendly medical waste facilities, cutting-edge hospital facilities, medical information systems combined with IT technology, and the automobile industry for rapid patient transportation. presents. In addition, it provides a variety of information, including seminars on medical technology, new technology, and overseas marketing, as well as domestic medical industry policy seminars that will show the latest information and direction of the medical industry.